If it is necessary to change the Terms of Use or add or remove any part at any time, we will post such changes on our website. 

It is your responsibility to check the website for any changes. You agree to be bound by such changes if you continue to use the website and services. 

If any future changes are unacceptable to you, you should discontinue using the website and services. Your continued use of the website and services now or following the posting of any such changes will indicate your acceptance of these terms and of any such changes. 

Consent to Use of Data: You agree that we and our affiliates (if any) may collect and use technical information gathered as part of our support services. We may use this information to improve our products and services. We will not disclose this information in a form that personally identifies you. 

• Using security technology, including firewalls and Secure Socket Layers, to protect information submitted through this website. 

• Not having access to your financial information. All payments and transactions completed online are securely transferred directly to your bank processing agents, who securely process your payments on our instructions. 

• Gathering certain personal information during your visit to our site that is necessary to set up your account for purposes of billing, delivery of purchased products, and addressing any queries. We only keep your information as long as necessary to process your order, applicable refunds, respond to complaints/feedback, or provide you with promotional information you have subscribed to. 

• Using the information, you provide solely to administer and provide the goods and/or services you request. We do not share your personal information with any organization other than those directly involved in delivering these services, such as our dispensing pharmacy team and in-house home delivery service. 

• All prices and fees on this website are in the local currency. Prices do not include delivery charges unless expressly stated otherwise or will depend on the delivery method you choose and will be added accordingly upon checkout. 

• We take extra care to ensure that all pricing information on our website is accurate, but occasional errors may occur due to technical issues. In the event of an error, we will identify it and notify you with steps to resolve the issue if necessary. 

• Prices and availability of our products and/or medicines are subject to change without prior notice. 

• While we strive for accuracy, product listing codes, descriptions, images, and other product-related usage instructions and specifications may slightly vary from the actual product due to typographical or human errors. 

• In such cases, we will endeavor to amend and update inaccurate information to provide reliable information on our website. 

• When you place an order for products and/or medicines through this website, we require personal information to process your orders.  

• Customers are encouraged to accurately fill in all required personal details to avoid delays or inconvenience in delivery. 

• Ibn Al Haytham Pharmacy may decline or cancel orders if further verification is required, especially for prescriptions or sensitive non-OTC items. 

• Once an order is placed and payment is successfully completed, we will send a confirmation email to the contact email address provided. 

• For order tracking, you can track your order using your order number. 

• Customers are encouraged to review their orders carefully before confirmation to avoid revisions or cancellations. 

• Ibn Al Haytham Pharmacy allows order cancellation within 5 minutes from placing the order. Customers can cancel their orders by contacting us either by email customerservice@ibn-alhaythamqa.com or calling us at 44380114. 

• In cases of prescriptions submitted through our system, the responsibility lies with the prescribing physician.

• If you are unsure about a product or medicine, consult your physician or contact our pharmacists for assistance. 

• Ibn Al Haytham Pharmacy operates a reliable home delivery service, ensuring delivery within 2 hours for medicines, and within 24 hours for non-medicine items. 

• We charge only 10 QAR for any delivery in Doha. 

• We accept Apple Pay, Credit/Debit Card, Cash on Delivery (COD), and Card on Delivery payments. By providing payment card details, you confirm that you are at least 18 years of age and authorized to use the card. 

• Purchases not paid in full will be automatically canceled.