We offer a wide range of products, including prescription and over-the-counter medicines, vitamins and supplements, personal care products, skincare essentials, baby care items, and medical devices. Visit our website to explore our full selection.

Some medications, especially prescription-only medicines, require a valid prescription from a licensed healthcare provider. You can upload your prescription directly on our website during the ordering process.

We accept various payment methods, including major credit and debit cards. Specific payment options will be displayed during the checkout process.

After placing an order, you can track its status by clicking on the "Track Order" link on our website. Enter your Order ID and phone number to view the current status of your order.

Delivery times may vary based on your location and the availability of the products. Typically, orders are processed promptly, and you will receive an estimated delivery time during the checkout process.

Delivery fees, if applicable, will be calculated and displayed at checkout based on your location and the size of your order.

Our return and exchange policies are designed to ensure customer satisfaction. Please refer to our "Refund & Replacement" page for detailed information on the process and conditions.

For inquiries, you can reach our customer service team at customerservice@ibn-alhaythamqa.com or call us at +974 4438 0115 or +974 7745 2527.

Yes, we regularly offer special promotions and discounts on various products. Visit our "Offers" section on the website to view current deals.

You can find our physical store locations by clicking on the "Store Locator" link on our website. This will provide you with addresses and contact information for our stores.